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Braggfield

Terms of service

Last updated 12 November 2026

Braggfield is a business name of a sole trader based in Queensland, Australia (ABN 66 942 054 422). These terms apply when you ask us for a demo or engage us to design, build or look after a website. In these terms, "we" and "us" means Braggfield and "you" means the business engaging us.

1. Free demo

We build a demo of your homepage for free. There is no obligation to go ahead, and you pay nothing unless you decide you want the site.

2. Price and what is included

Before you pay anything, we confirm the package, the price and what is included in writing. Prices are in Australian dollars. Braggfield is not registered for GST, so no GST is added. Work outside the agreed scope is quoted separately before we start it.

3. Payment

Payment for a website is due once you approve your demo and before your site goes live, unless we agree otherwise in writing. Payments are processed securely by Stripe or made by bank transfer. We do not store your card details.

4. What we need from you

  • Accurate business details, including any licence numbers you want shown.
  • Photos, logos and other material you have the right to use. You are responsible for content you supply.
  • Feedback and approvals within a reasonable time, so we can keep to the timeframes on our website.

5. Timeframes and changes

Timeframes and the number of revision rounds are set out in your package. They depend on us receiving your feedback and material on time. After launch, the free change period in your package covers small updates to text, photos and contact details. Larger changes are quoted first.

6. Ownership

Once you have paid in full, the website, its content and the domain belong to you. If you move to another provider, we hand everything over. We may show your website as an example of our work unless you ask us not to.

7. Hosting and the Care plan

The Care plan is billed monthly and covers hosting, security, backups and small content changes. You can cancel at any time, and it ends at the end of the month you have paid for. If you cancel, we help you move the site to your own hosting.

8. Your accounts, domain and email

  • Your domain name, email and any existing hosting stay in your name and with your chosen providers, such as your domain registrar or email host. You are responsible for keeping those accounts, their logins and their renewals up to date.
  • When we connect your website to your domain, we change only the records needed for the website, with your permission. Before any change, we record your existing settings so they can be restored.
  • Do not cancel an existing hosting or email plan without checking with your provider first. Some plans include your email, and cancelling them can stop your email working.
  • Keep your own copies of important emails and files. We do not manage or back up your email.

9. Services run by other companies

Your website relies on services run by other companies, such as domain registrars, email hosts, website hosting, form delivery, Google and payment processors. We choose reputable providers and help fix problems when we can, but we do not control those services. We are not responsible for outages, delays, lost messages, price changes or changes to their terms that are outside our reasonable control.

10. Free or discounted work

Where we build or look after a website for free or at a discount, we do the work with the same care, but there is no ongoing obligation to keep providing support, hosting or changes unless we agree to it in writing.

11. Search results

We set your site up so Google can find it and follow current good practice, but nobody controls Google's rankings. We do not guarantee a particular position in search results or a particular number of enquiries.

12. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights. Subject to that, we are not liable for indirect losses such as lost profits or lost enquiries, and our total liability for any claim is limited to the amount you have paid us for the service concerned.

13. Contact

Questions about these terms can be sent to us through the enquiry form on our website, or by replying to any email or message we have sent you.

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